Enabling Success
Throughout All Phases

Our network and infrastructure monitoring solutions are undoubtedly the simplest to install and deploy thanks to their open IT architecture, auto-configuration, and automated discovery. Customers can benefit from à la carte deployment services or benefit from a turnkey end-to-end deployment. All services can be done on-site or remotely.

• Installation: Assistance installing on validated physical or virtual hosts - whether on-premises, in the cloud, or in a hybrid environment.
• Configuration: Platform configuration to fit your particular network(s), drivers, and use. Includes initial setting, integration of third-party products and system interfaces, and platform personalization (report templates, maps and diagrams..).
• Commissioning: Test & Review of system configuration before final acceptance testing. Coaching services also available during the go-live period.

​​​​Additional resources are available for large-scale or complex deployments including a Project Manager to coordinate resources and efforts for smooth deployments, and a Solution Architect during the project initiation to review and validate the overall solution architecutre and advise on important pre-requisites (topology, methodology...)

* Applicable for On-Premise offering.
For SaaS offering, our team remains at your disposal if you have any questions.

The Connect Academy consists of different training modules tailored for our customers, partners, and end-users. All courses meet different operational needs and are designed to transfer the skills and know-how necessary to achieve the optimal use of our solutions.

Build valuable new skills at the Connect Academy and help make your company the best at what it does.